Request For Refund
How Does This Work ?
To request for a refund, simply fill in the form on contact page and submit. Regardless of your method of payment, refund will be made directly to your bank account by our bank which is Wells Fargo. When you request for refund, it will take within 24-48 hours for your refund to be processed after which you will receive an email and text message directly from our bank (Wells Fargo) with an exact date on which your refund will appear in your account Please confirm to us via email at Mail@derbandterpyofficial.com.com when you receive your confirmation email and text from our bank so that we know your refund has been confirmed Note that irrespective of your payment method, refund comes directly to your bank account, PayPal or Cash App account within the time given by our bank and if you made any prior attempts to cancel or dispute a payment after package had been mailed out then we will NOT refund